Emergency disasters don’t happen when it’s convenient for your schedule. We have emergency response technicians ready for your call 24/7 and ready to return your home or business back to order. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family and employees with the greatest empathy and respect, and we’ll treat your property with great care. Our professional restoration technicians understand the need for quick response. Immediate remediation is key to controlling any escalating costs. The longer the remediation is delayed, the higher the cost of restoration. Certified restorers have the knowledge to test materials and apply the restoration techniques required to return the items to their pre-loss condition.
FIRE DAMAGE REPAIR AND RESTORATION
The process of fire restoration can be very involved. Private homeowners and companies can oftentimes be devastated by the damage caused by this kind of event. One aspect that gives peace of mind involves knowing when the right professional has been hired. That is one of the reasons why it is important to hire a firm that is associated with the Institute of Inspection Cleaning and Restoration Certification.
Homeowners and business owners may be in shock from the initial devastation. It is important to try and follow the proper steps to achieve a complete fire restoration. Service providers that are associated with the Institute will have the following distinctions: current training, safety and health certifications, vast amounts of experience in restoration projects and the proper licenses and insurance information. Customers should also check all references and obtain price quotes prior to hiring anyone. Any contracts that are presented should be reviewed closely.
The first step in the process is to clean up as much of the existing area as possible. If the area is not immediately cleaned, soot residue and permanent damage can be left behind. If the homeowner or business owner does the initial cleaning, it is important to follow these steps. When cleaning, always use dust masks and open the area for proper ventilation. Clean from the ceilings to the floors and vacuum all floors and upholstery. Wash any items that are able to be laundered. Clean the outside with a pressure washer if available.
If immediate clean-up is not done, it can lead to devastating effects. Within minutes of fire and smoke damage, appliances and many items will discolor to a yellow hue. After a few hours, acid will stain bathrooms and many other areas of the home or business. Within days, walls will discolor permanently and items will begin to rust due to the acid residue. Finally, after weeks the cost of clean-up will become substantially more expensive. The building and furnishings can be permanently damaged by the acid left behind. Soot residue will be layered throughout the home or business. For these reasons, it is vital to contact a professional associated with the Institute of Inspection Cleaning and Restoration Certification to utilize fire restoration techniques in an effort to return the home or business to a pre-loss state. One company or service provider should be able to handle the damage. The seal of Certification by the Institute should be shown on any provider’s website. This shows the customer the reliability and the expertise of the service provider.
Residue and smoky odors need to be removed immediately. Professionals will use the process of fire restoration to achieve satisfactory results. These providers will remove the source of the odor, clean any items that can be salvaged, get rid of any lingering odor with an odor counteractant and deodorizing fog. Finally, the provider will seal salvageable items to encapsulate odor and prevent further recontamination.
Homeowners and businesses that are educated in the fire restoration process are able to minimize the cost of repair. Professionals can be contacted in a timely manner to return the area to a pre-loss state. By hiring the right professionals the victims can have some peace of mind during a very stressful time.
STORM DAMAGE CLEANUP AND RESTORATION
SECG is a certified Institute of Inspection, Cleaning and Restoration Certification (IICRC) firm. In a brief summary below, we will explain its goals for structural drying and content handling. SECG is committed to providing the best possible response efforts during this high demand to help those dealing with a catastrophe.
What is Category 3 Water?
- Category 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. All forms of flooding from seawater, wind driven rain from Hurricanes and ground surface water rising from rivers or streams is considered Category 3 water. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances.
A. Evaluation, Inspection and Documentation
SECG will assess the situation to best handle the flood loss for your property. We will mobilize its available resources to handle the specific plan for your property. Inspections of water removal and drying equipment will monitor the progress and be recorded on a regular interval throughout the process.
B. Structural Drying
SECG will pump and extract as much gross water from the property as possible. All efforts will be placed on rapid removal with available resources. SECG installs available dehumidification and air moving equipment to your property for placement. Placement will be such as to limit as much secondary damage to the building. We will create a general "drying environment" in which rapid evaporation is encouraged. Drying goals will be established and a plan for reaching these goals will be deployed.
C. Demolition, as Necessary, to Accelerate Drying
SECG will take into consideration whether demolishing and removing structural materials is appropriate in setting up the initial drying system. Removed materials shall discussed prior to removal and done in a safe manner. It is very important to note the potential hazards of asbestos, lead paint or PCB's and may limit the removal process without the proper notifications.
D. Content Handling
Efficiently drying structures often requires the contents be manipulated or moved if they restrict access to wall, ceiling, or other areas. Manipulating contents will be a first priority to prevent secondary damage to the existing structure.
The restorability of contents is dependent upon several factors, including but not limited to:
1. Category of Water
2. Class of Loss
3. Time of Exposure
4. Basic Material Composition
5. Cost of Restoration
6. Value of Cost of Replacement, and
7. Other types of value
Materially interested parties should participate in decisions about whether to restore or dispose of contents. We will make recommendations, but it is ultimately the materially interested parties that will make the final decision on whether or not to attempt to save certain contents.
Once decisions are made on whether to dispose or restore contents, we will take the best possible representative photograph of the existing contents before moving such items. SECG will also attempt to take the best possible representative inventory of the existing contents. An on-site dumpster or waste facility will be used to properly dispose of said items. SECG will do it's best to handle all items with care and pre-caution.
E. Site Security
SECG will have personnel on-site in a working capacity during normal-hours and after-hours, as necessary to complete the scope of work. SECG will be on-call 24 hours a day. We will work with the building representative to explain our site plan and make the building representative know of any site security issues. It is ultimately the building representative's responsibility to work with us and make sure the site remains secure at all times.
WATER DAMAGE REPAIR AND RESTORATION
Water damage can be deceptive. Water penetrates into structural cavities creating trapped pockets of saturation. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials delaminate, shrink, split and further deteriorate to where costly repairs are required.
More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to pre-loss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.
All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.
FLOOD CLEANUP & STRUCTURAL DRYING SERVICES
When the rain stops and water subsides, flood victims can follow a few simple steps to reduce property damage and limit health risks.
Flooding occurs when rising water overflows the natural boundaries of bodies of water, such as rivers and streams, and flows across the ground picking up all kinds of contamination. The water can be contaminated with soil bacteria, decaying insects, animal droppings, oils and fluids from roadways, and fertilizers and pesticides from fields or gardens.
The IICRC offers these tips to clean up after floods:
SEWAGE BACK-UP REMOVAL SERVICES
Use caution when entering buildings. Make sure electrical power is off and the structure is sound before entering and inspecting a flooded building. Small animals or reptiles may also seek shelter inside a structure, so be cautious when repositioning contents or removing materials.
Protect yourself. Wear an organic vapor respirator, available from paint or building supply stores, along with rubber gloves, eye protection and protective clothing. Ventilate affected areas by opening windows, and eventually, by placing a fan in a window. Work toward the fan as you clean to minimize cross contamination.
Know what items to throw away. Porous items that absorb contaminated flood water shouldn't be restored. Drywall, carpet and pad, mattresses, pillows, box springs and particle board normally should be discarded if wet.
Wet clothing and many household fabrics may be salvageable. Machine washing, including at least a 10-minute soak in detergent and hot water, should remove most contamination and stains.
Open pockets of saturation. Remove base molding and portions of damaged walls and wet insulation. Locate the water line and measure 15 inches to 20 inches above it. Everything below that should be removed and discarded. Flooring, such as hardwood, laminate or sheet vinyl, should be removed to expose pockets of saturation underneath for cleaning, sanitizing and drying.
Clean aggressively. Wall cavities and exposed durable materials (studs, joists) should be cleaned by pressure washing with detergent solutions. After thoroughly cleaning and flushing salvageable materials, apply a disinfectant solution liberally. A water restoration professional may be needed to perform this service safely and effectively.
Prevent mold growth. Although it takes a few days to appear, mold thrives in a moist environment with organic material (e.g., paper or particle board), and temperatures between 68°F and 86°F. Keep air moving and maintain moderate temperatures as possible.
Dry out before you rebuild. To prevent dry rot and on-going structural damage, don't reconstruct or cover wood materials until its moisture content falls below 16 percent. Moisture meters are available online, but it may be best to hire a water restoration professional to confirm proper drying before reconstruction.
Consider hiring a professional. A professional water damage restoration company has trained technicians, specialized cleaners and antimicrobial agents, and extraction, drying, dehumidifying and moisture measuring equipment.
Sewage is one of the most dangerous substances to enter homes or buildings. It contains fungi, bacteria and viruses, many of which are disease-causing. Unfortunately, many people fail to understand the hazards that sewage presents, particularly for the very young or very old, or for those with compromised immune systems or respiratory problems.
The IICRC complied guidelines for professional sewage clean-up called the Standard for Water Damage Restoration (S500).
Here are the key principles homeowners should know about sewage back-ups:
ICE DAM REPAIRS & PREVENTION
Sewage contains a variety of pathogenic – disease causing – fungi, bacteria, viruses and parasites. Anyone who works on sewage losses must have updated vaccinations, including one for Hepatitis B.
Sewage exposure is particularly dangerous for people with weakened immune systems, including anyone under two or over 60, those who are pregnant, ill, recovering from surgery, on prescription drugs or chemotherapy, or are AIDS victims.
It is not safe to stay in a building that’s flooded with sewage unless the contaminated area can be completely sealed off and placed under controlled air flow so that there will be no cross contamination of unaffected areas.
Highly absorbent sewage-saturated materials, such as carpet, pad, upholstery, bedding, wicker, paper or even fabrics that can’t be washed in hot water (130°F/54°C) for at least 10 minutes, must be contained and disposed of properly. This goes for sewage-saturated drywall, insulation and several other structural materials too. There’s simply too great a health risk involved if any of these materials are dried in place and cleaned only.
Only the most highly trained professionals should attempt sewage remediation work. Then, a “third party” indoor environmental professional can provide post-remediation verification or “clearance testing” to ensure that the home or building is safe to re-occupy.
When it snows there is a gradual accumulation of powder on your roof. That snow melts, both as a result of temperatures above freezing and as a result of heat from your home or business rising up through the roof. The snow run off filters down your roof to your gutters. If the weather is still below freezing, this melted snow is stuck above your gutter while the ice along the gutter creates a dam. The water can’t push through the ice, so it has to go somewhere. If your roof hasn’t been properly protected, that water goes into your home or business.
Here are just a few ways that your home can be damaged by ice dam melting:
FROZEN PIPE REPAIRS & PREVENTION
Insulation becomes soaked with water and then settles, which can cause loss of heat and results in mold
Ceilings and walls can be stained by water, which compromises their structural integrity
Exterior paint and siding structure deteriorates
Water leaks through your roof and dripping into your house
You pay more in energy costs because much of your heat is escaping through your roof, causing the ice dam process to begin it’s vicious cycle all over again
Ice dams can tear off your gutters if left untreated
Water expands when it freezes. In pipes, the expansion can cause ruptures. The damage often occurs not at the point where a pipe has frozen, but between the freeze and a faucet. As the ice blocks the pipe completely and expands, the water pressure in the pipe increases. Too much pressure will rupture the pipe.
In northern regions of the United States, pipes are typically protected in insulated spaces, reducing the risk of freezing. Pipes that run through exterior walls are particularly at risk, but those that run through uninsulated attics and crawlspaces can also freeze. In any region, extended subfreezing weather, cracks in walls or foundations and entry points for pipe and cable put pipes at risk. Poor insulation increases the vulnerability. Outside the home, hose spigots are also at risk.
ODOR CONTROL SERVICES – SMOKE, PET, URINE, AND MORE
Odor in homes and buildings arises from many sources that may include pet urine, disaster contaminates, moisture problems or just plain soil. Routine cleaning automatically removes the sources of general soiling odors. Pet urine decontamination normally requires more specialized deodorizing techniques. To remove musty odor associated with moisture, ultimately it's important to identify and correct the moisture (high humidity) intrusion problem. Odor associated with disaster contaminates (smoke, trauma events) requires highly specialized procedures and techniques.
Odor removal involves four general principles:
Removing the source as possible
Cleaning affected surfaces and materials
Recreating the conditions of penetration with appropriate counteractants
Sealing restorable surfaces as necessary
Certified professionals are trained and experienced in dealing with carpet-related odor. They have the detection tools, the specialized agents, the equipment and the experience necessary to deal with odors of all types and kinds.
WHY CHOOSE US?
The combination of our construction division and environmental division makes us unique and enables you to have one contractor for everything.
Over 20 years of specific commercial and residential experience of all facets of emergency restoration services.
Proven track record of on-time and on-budget completion.
Large resource of equipment and labor to get the job done right and efficient.
Insured, Bonded and Verified Staff for every facet of the project.
A+ BBB Rating. Our staff is the highest trained and certified of our industry. We ensure every client is completely satisfied, a customer referral is our best compliment.